For your home
Homes & home offices
- Slow or unresponsive computers
- Wi-Fi dropouts & network setup
- Virus & malware removal
- Printer & device troubleshooting
- Software installs & updates
IT Support · Melbourne's West
Computer playing up? Sorted between coffees.
Fast, friendly tech support for homes and small businesses across Melbourne's west. Remote help within 30 minutes, or same-day at your door — no jargon, no upsell, and you only pay for the help you need.
Usually replies within 30 minutes · Mon–Fri, 9am–5pm
Remote in 30 min
Same-day on-site
No lock-ins
Same person every time
Answers the phone
Need urgent help right now?
Instant remote help within 30 minutes, plus out-of-hours service for genuine emergencies.
What I help with
Practical fixes, honest advice
Tech shouldn't get in the way of your day. I help people across Melbourne's west fix issues fast, prevent repeat problems, and feel confident using their devices — without the jargon or the upsell.
For your small business
5–20 person teams, no IT department
- Desktop, laptop & network repairs
- New device setup & staff onboarding
- Securing your systems against threats
- Microsoft 365, migration & shared mailboxes
- Backups, shared drives & Wi-Fi coverage
Remote support available. If you can turn your Windows PC on and log in, I can fix most issues remotely — no need to wait in for a visit.
Transparent pricing
Clear, upfront, no surprises
No lock-ins, no jargon, and you only pay for the help you need. You'll get a clear quote before anything starts.
Quick Fix
$85 flat
- Remote support up to 30 mins
- Fast diagnosis & resolution
- Ideal for email, printer or Wi-Fi
Standard Support
$130 / hour
- Remote or on-site support
- PC & Mac troubleshooting & setup
- Microsoft 365, backups & security
Small Business Setup
Custom quote
- 365 migration & shared mailboxes
- Wi-Fi & network setup
- Device onboarding & admin handover
Contracted Support
Monthly retainer
- Priority response & remote support
- Scheduled maintenance & updates
- Ongoing advice & planning
Fixed and standard rates apply during business hours (9am–5pm weekdays). After-hours support is available for an extra fee — quoted upfront, no surprises. Travel within Melbourne's western suburbs isn't charged.
Remote support
Fast, secure help — without the wait
If you can turn your Windows PC on and log in, I can fix most issues remotely using Quick Assist, built into Windows 10 & 11. Here's how a session works.
Secure by design. You see everything I do, you can pause or end access at any time, and I only ever connect with your permission.
1
Get in touch
Call or email and tell me what's happening. If it's a remote job, I'll talk you through the next step.
2
Open Quick Assist
Press the Windows key, type “Quick Assist”, and open the app. It's already built into Windows.
3
Enter your code
Choose “Receive assistance”, type in the 6-digit code I give you, then click Allow.
4
Watch it get fixed
You see my mouse and every action on screen. Pause or end the session whenever you like.
Need ongoing access? For regular support I can set up Distant Desktop — a free, no-install remote tool for Windows. You stay in control and can disable access anytime.
Download Distant DesktopWhat clients say
Trusted for years, not transactions
A lot of the people I help have been with me for a decade or more — here's why they stick around.
“
Tony has been my corporate computer consultant for the past 10 years plus. He's exceptionally skilled and is always able to resolve any issue in a prompt, reliable, friendly and professional manner. I highly recommend his services.
“
We have been working with Tony for many years and cannot recommend him highly enough. He takes the time to listen, gives clear and practical instructions, and always responds promptly. He recently set up a new SharePoint system for our practice, which has made our operations much smoother and more efficient.
Service area
Across Melbourne's west
Based in Melbourne's west and on the road most days — on-site support is quick and easy across these suburbs.
- Footscray
- Maribyrnong
- Yarraville
- Werribee
- Seddon
- Hoppers Crossing
- Altona
- Point Cook
- Williamstown
- Tarneit
- Newport
- Truganina
Nearby but not on the list? Get in touch — chances are I can still help. Remote support is available Australia-wide.